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Coach Erika Gemzer's avatar

Great post, and I've been there too!

As a course creator, I will say that I strongly prefer that people tell me why they didn't get value and ask for a refund than sizzle with frustration about how it didn't meet their expectations. Bad word of mouth is worse than no word of mouth.

You'd be surprised how open a course creator will be to make the refund if you tell them why it didn't meet their expectations. It happens very occasionally to me, but when it does happen, I learn something new about who my course is NOT suited for. It's painful but helpful feedback!

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